FFXIV: A Realm Reborn producer Naoki Yoshida has issued an apology on the game’s official forum regarding the recent server issues and other problems that have been plaguing the game since its re-launch.
The launch of FFXIV did not bode so well due to its unexepectedly large amount of initial player base which cause a massive server overload. Yoshida said that in order for players to successfully log in to a stable envirnoment, log in restrictions had to be implemented that kept the server stable but always at maximum capacity leaving others waiting in line.
“The fact that we had to implement these restrictions is a direct result of my inaccurate sales and login estimates, and as a producer, I must accept complete responsibility for this misstep,” said Yoshida. “Each and every player who has been affected has my deepest apologies.”
Yoshida says that additional servers have been acquired that will increase the number of Worlds which will be up and running within the next few days.
“To thank all of you for bearing with us for so long, we will be looking into different ways to reward our loyal fans and customers, such as an extension of the free trial period. Details on the plans we have in the works will be announced shortly.”
“We sincerely apologize for the unwanted stress these restrictions have caused, and thank you immensely for the understanding you have shown over the past week. The fixes are almost in place and we look forward to seeing all of you very, very soon.”