Orth’s Tweets created quite a stir yesterday, when he seemingly showed a lack of empathy towards those with concerns for an always online Xbox 720, requiring an internet connection to launch disks and games. Many gamers are worried their unstable internet connections will cause issues playing their purchases, to which Orth claimed that everything is created to be “always on,” and that he “didn’t get the drama.”
He later used the hashtag ‘#dealwithit’ and snubbed at another user – who later claimed to be his friend, brushing the comments aside – when he said that smaller towns in the US would face problems.
Since then, the official word from Microsoft through Major Nelson is one of apology, but no details as to whether or not the rumors, substantiated by numerous sources, and not debunked by Microsoft, are true:
“We apologize for the inappropriate comments made by an employee on Twitter yesterday. This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers. We are very sorry if this offended anyone, however we have not made any announcements about our product roadmap, and have no further comment on this matter.”
The Microsoft blogger added: “As frequent readers of my blog know, the moment we have news about our products I will be sharing all the details I can.”